Who we are
NHS Canterbury & Coastal (CCG) is committed to working with patients and public to improve healthcare for all patients living and working in the Canterbury & Coastal area.
As part of this commitment the CCG has developed a number of opportunities for patients to support the development of services and commissioning plans, which include: public meetings, collecting experience and views through the Health Network and listening to patients and carers about services. We also hold our Governing body and Primary Care Commissioning Committee in public and welcome questions.
In addition to these opportunities for patients and stakeholders to input into local health services, the CCG has set up our Canterbury Public Reference Group (CPRG). This is a permanent advisory group that forms an integral part of the CCG’s planning and decision making processes.
The CPRG provides a regular opportunity for patient representatives to influence the design and delivery of health care services across Canterbury & Coastal Clinical Commissioning Group. The representatives enable issues raised by patients, carers and members of the public to contribute to the identification of local healthcare priorities and the commissioning of local health care services. The Health Reference Group also supports the CCG with engagement projects and gives feedback on our plans and communication to ensure things are written in plain English, non-jargon and are clear
The CPRG is formed by representatives of of Patient Participation Groups (PPGs) from GP practices across the Canterbury & coastal area, along with members from local voluntary and community sector organisations who help us to ensure that the quieter voices from our local communities are heard.
To support the link between the CPRG and the insights gathered, and other CCG standing committees, such as Quality and Assurance, the CCG patient and public lay member, Ana Paula Nacif, chairs the CPRG and champions the patient and public voice at each committee and governing body meeting to check that the formation is received and listened to.
What do we do?
The CPRG acts to represent the voices of patients, public and stakeholders. They work with the CCG commissioners to support them around public and patient involvement in the CCG’s commissioning intentions.
Some of the work the CPRG has been involved in includes:
- Engaging with the CCG on the development of the east Kent Frailty strategy.
- The development of the Urgent Treatment Centre (UTC) strategy.
- Supporting the development of the CCG’s five-year strategy, including out-of-hospital care services.
- Mapping patient pathways to support the development of the future CCG mental health strategy.
How can I get involved?
If you would like to get involved in helping to influence local healthcare, you can join your local GP practice PPG, and link directly with your locality PPG to have a voice in the CCG decision- making processes. Alternatively, you can join the CCG Health Network and help us by taking part in focus groups or surveys or come and talk to us at our regular public meetings to make sure your voice is heard.
Feedback and key points from the CPRG are fed into the Governing Body to inform key decisions. You can find out more about the CPRG by contacting Chris Laker, Senior Engagement Officer, Christopher.Laker@nhs.net.
Minutes of our 2019 Meetings