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What to do if you need NHS help in east Kent during the festive season

User AvatarPosted by Daniel Harper at 28/12/2017 08:56:29

The NHS in east Kent is today reminding people about what to do if they are ill over the festive season.

For a minor injury, such as sprain, burn or back injury, people can use one of seven Minor Injury Units (MIUs) without the need to book an appointment. These are listed below.

For a cough, cold, mild fever or other common illness, people can pop into a pharmacy for free advice. There are more than 120 pharmacies in east Kent, details of your nearest one can be found on the Health Help Now website and app – www.healthhelpnow.nhs.uk

And for urgent health problems which are not life-threatening, NHS 111 is standing by ready to take your call 24 hours a day, seven days a week, with GP appointments available round the clock, if needed.

A guide to minor injury services is available on East Kent Hospitals’ website at http://www.ekhuft.nhs.uk/patients-and-visitors/services/minor-injuries/ 

People can also download the Health Help Now and WaitLess apps from Google Play and iPhone app store. Health Help Now will help people find the right service for them, including advice for how to look after yourself. WaitLess combines current waiting times at all minor injury units, with up-to-the-minute travel information to help people decide which MIU to head to.

Visit one of east Kent’s MIUs


  • Kent and Canterbury Hospital, Ethelbert Road, CT1 3NG Tel: 01227 864244
  • Open 24 hours a day, 7 days a week
  • X-ray - Mon – Fri: 8am to 8pm, Sat & Sun: 8am to 4pm


  • Victoria Hospital Minor Injury Unit, London Road CT14 9UA Tel: 01304 865420
  • Open daily, 8am to 8pm
  • X-ray - Mon – Fri: 9am to 4.45pm


  • Buckland Hospital, Coombe Valley Road CT17 0HD Tel: 01304 222621
  • Open daily, 8am to 8pm
  • X-ray - Mon – Fri: 9am to 4.45pm

Herne Bay

  • Queen Victoria Memorial Hospital, King Edward Avenue CT6 6EB Tel: 01227 594700
  • Open daily, 8am to 8pm
  • X-ray, phone for times


  • Faversham Health Centre, Bank Street ME13 8QR Tel: 01795 562005
  • Open daily, 8am to 8pm
  • X-ray - Mon – Fri: 10am to 4pm


  • Royal Victoria Hospital, Radnor Park Avenue CT19 5BN Tel: 01303 852727
  • Open daily, 8am to 8pm
  • No X-ray


  • Estuary View Medical Centre, Boorman Way CT5 3SE (Sat nav: CT5 3RL) Tel: 01227 284300
  • Open daily, 8am to 8pm
  • X-ray – Mon-Sat: 8am to 8pm

Important numbers

For emergency dental care, contact your own dentist first. At evenings, weekends and bank holidays, you can call DentaLine on 01634 890300. The Dementia Helpline is open 24 hour a day on 0800 500 3014.

If you're feeling under pressure, call 0800 107 0160 to get free advice from expert therapists and counsellors. Visit https://www.kent.gov.uk/social-care-and-health/health/release-the-pressure for more information.

Samaritans provides confidential support for anyone feeling down, depressed or anxious, as well as those who may be feeling despair. Volunteers can be contacted 24/7 on 116 123 (UK), or email jo@samaritans.org or face-to-face; visit www.samaritans.org for details of your local branch.

Live Well Kent can help people improve their mental and physical health and wellbeing. It is a free service for anyone over 17. Visit the website https://livewellkent.org.uk to find lots of information about opportunities in east Kent, including for talking therapies, or phone 0800 567 7699.