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Improving discharge from hospital in east Kent

User AvatarPosted by Daniel Harper at 27/02/2019 14:47:13

In 2018 there was an east Kent wide review of practices around discharge from hospital to improve patient outcomes, experience and efficiency. Three workshops were held in June 2018 - one for clinicians, one for people responsible for the delivery and commissioning of care and one for patients and the public. These were designed to:

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There was a consensus in all three workshops that the delayed transfers of care in east Kent had reached unacceptable levels and immediate action was required to change the models of discharge to address the problems. There were a number of practical recommendations that emerged during this initial engagement phase including the creation of a patient and citizen panel to make sure the patient perspective feeds into the new models of discharge.

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A patient panel met on 30 August to help implement the changes and give patients a voice within the plans