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Canterbury and Coastal: Helping us to make your healthcare better

User AvatarPosted by Bobbie Walkem-Smith at 25/09/2013 15:15:18
Members of the public at recent engagement event

Local people want to see one-stop healthcare clinics, better support from community health services and more investment in dementia services.

Those are the conclusions of an event held by NHS Canterbury and Coastal Clinical Commissioning Group (CCG) to find out which healthcare projects local people want to see prioritised next year.

More than 100 patients, health professionals and representatives from voluntary organisations attended the event on 18 September, at the St Lawrence Cricket Ground, Canterbury.

During the session, people were given an insight into how the CCG works. It has £236million this year to pay for most healthcare for people from across Canterbury, Faversham, Herne Bay, Whitstable, Sandwich and Ash.

It aims to commission high-quality, cost-effective health care that meets local people’s needs.

Dr Mark Jones, Chair of NHS Canterbury and Coastal CGG, said: “Our budget equates to just over £1,000 per person, per year, so it is crucial that we allocate money wisely. It was very helpful to get people’s views on the healthcare projects they would like to see us focusing on next year.”

The main areas of work that the majority of people believe the CCG should focus on were:

• One-stop healthcare clinics – People thought a greater focus should be put on improving the outpatient experience through one-stop clinics at hospitals. Rather than patients attending a number of different appointments on different days, they would be seen by a specialist and, if needed, undergo tests and receive test results on the same day.
• Advice and guidance for GPs – Easier links between consultants and GPs.
• Community support – Greater emphasis on patients being treated at practices or through community services to help reduce the number of people who go to A&E.
• Dementia – Greater investment in dementia services, including the use of Admiral Nurses who are specialists in dementia nursing and support carers of people with dementia.

Dr Jones added: “This event was a great opportunity for us to hear from local people, but we appreciate that not everyone can make it to these types of events. There are lots of other ways people can provide feedback, such as joining Friends of C4G, completing the feedback questionnaire on our website or getting in touch through Twitter.”

For further information on this event or to find out how to become a member of Friends of C4G, click here.