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Health Help Now shortlisted for CIPR Excellence Awards

User AvatarPosted by Bobbie Walkem-Smith at 08/04/2014 15:26:52
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Health Help Now, an innovative web app developed by the NHS in Kent and Medway, has been shortlisted for a 2014 Chartered Institute of Public Relations (CIPR) Excellence Award.

The web app has been shortlisted for the Best Use of Digital category, making the cut from approximately 700 awards entries received from around the globe.

Health Help Now – www.healthhelpnow-nhs.net – was developed by KMCS (NHS Kent and Medway Commissioning Support Unit) working with local GPs, consultants and paramedics. Since going live in mid-December, it has had more than 14,000 visits. 

The app has been designed so people in Medway, east Kent and north Kent can seek advice on their symptoms and the best service to use 24/7. It is time and location specific so it will signpost to the most appropriate service, such as a pharmacy or GP practice, depending on where you are and what time of day it is.

Daryl Robertson, Managing Director of KMCS, said: “We are thrilled to have been nominated for such a prestigious award.

“Our communications, engagement and creative teams worked incredibly hard to develop Health Help Now with the support of local clinicians, and particularly NHS Medway Clinical Commissioning Group.

“We believe it’s the most sophisticated, local health tool of its kind and has real potential to help change the way people use health services.”

Dr Chris Markwick, NHS Medway Clinical Commissioning Group’s urgent care lead, said: “Health Help Now conveys large amounts of complex data in a simple way and can be accessed on any smartphone, tablet or computer.

“Local data indicates that around 30 to 40 per cent of people who attend A&E leave without any treatment. We hope that in the long run Health Help Now will play a real part in reducing these figures and help people to take control of their own health. As well as relieving pressure on emergency departments, it will also save people time in finding the right service depending on their symptoms.”

CIPR Excellence Awards Chairs of Judges Lionel Zetter FCIPR and Helen Dickinson MCIPR, said: “Making the CIPR Excellence Awards shortlist marks you out as being amongst the most professional, most creative, and most outstanding in the business. Congratulations for making it this far and best of luck for the panel interview stage.”

The Health Help Now team will now be put through their paces at a face-to-face interview with a panel of expert judges. The CIPR Excellence Award winners will be announced on 17 June.