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Wheelchair Services survey update

User AvatarPosted by Paul Davey at 30/10/2015 10:18:24
The NHS in Kent and Medway is reviewing the way Wheelchair Services are currently delivered covering provision, maintenance and repair of wheelchairs. NHS West Kent CCG is leading this review and the Participation and Insights team (P&I), South East Commissioning Support Unit (SECSU) were asked to gather early feedback on potential changes for wheelchair service provision and maintenance prior to reviewing the service specification.

A Communications and Engagement plan was developed and agreed with the lead commissioner (WK CCG) to ensure wheelchair users and carers were asked to provide feedback on initial suggestions for the service review as provided by Kent Community Healthcare Foundation Trust (KCHFT).

A total of 129 responses were received to the survey (both online and paper). Read the report for a detailed analysis of these responses.